← everything
Support that goes in circles
Escalated, transferred, closed as resolved.
A chat that hands off to a different queue with none of the history, an article offered as the answer, a case closed as resolved because it went quiet while you waited. The next contact starts from the beginning, and the beginning is a reboot.
Meanwhile, elsewhere on Microsoft Sucks
Filed under other categories, by people it happened to.
Account lockout2026-08-07
Locked out of the account your computer signs in with
When the login for your email is also the login for your laptop, your Office licence and your encrypted drive, one account decision reaches into the machine sitting in front of you. Here is what to do — and what to set up now so it cannot.
Verified anonymous